First, let me just state that I have multiple email accounts on my devices. Second, let me state that I've set them up myself. Third, I'm not a programmer, just a middle aged engineer and mobile aficionado with pretty good technical skills, but not an expert at IP lingo and software configuration.
The accounts on my phone are:
- Personal GMail
- Work GMail
- iCloud
- Side business iMap email
I was using my personal GMail to manage all my contacts. I decided to go this route due mainly to GMail's ability to find and merge duplicates. On my work PC, I use Outlook to access my work GMail and it created a separate Contact database...another source of frustration causing some duplicate contacts.
Long story short, let's focus on the problem and solution. My GMail contacts weren't synching. I tried deleting and adding my GMail account multiple times following the instructions on Google's page: https://support.google.com/mail/answer/2753077?hl=en
Here's what I didn't realize until about 10pm that night - My work GMail was not set up correctly.
I set it up as a Google type of Account under Settings>Mail,Contacts, Calendars>Add Account
What I should have done is set it up as an Exchange Account using these instructions:
https://support.google.com/a/users/answer/138740?hl=en
To my surprise, once I set up my work GMail account as an Exchange Account rather than as a Google Account, my personal GMail contacts started synching properly.
No, I don't understand why. I assume there was some kind of conflict inside my devices as a result of having two differently configured GMail accounts set up as Google accounts. All I know is when I fixed the work account, then my personal contacts started synching again. Perhaps the order in which the accounts were added was part of the problem as well.
Hope this helps!
1 comment:
This worked for me (after hours trying to figure out the problem - thank you!) BUT I had to disable Contacts for all other accounts on my iPhone. So the only contacts I get are for my main (personal) Gmail, which is fine with me.
Thanks for finding the solution.
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